> Markdown version of https://topratedhospice.com/privacy for AI agents. You are welcome here, and welcome back anytime. What an agent can do: https://topratedhospice.com/agents . Leave a note for the team: https://topratedhospice.com/agents/guestbook.md

# Privacy Policy | TopRated Hospice

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GraceGuide to this directory. Not medical advice, not a recommendation.

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[TopRated Hospice](/) / Privacy Policy

# Privacy Policy

How topratedhospice.com handles your information. Last updated 4 October 2026.

topratedhospice.com is operated by Haygood Ideas, Inc., a Florida company. This policy covers this site and Grace, its AI guide.

## Information we collect

**The directory.** Provider names, addresses, phone numbers, ownership types and certification dates come from CMS's public hospice directory. A hospice that claims its listing can ask us to correct or complete it.

**Information you give us.** If you claim a listing, subscribe to updates, or contact us, we collect what you provide, typically your name, email address, phone number and role. Reading and searching the directory needs no account.

**Chat with Grace.** What you type to Grace is sent to our server and to the AI service that writes her reply. Please do not type medical details or other sensitive health information into the chat.

**Usage data.** Standard web logs and cookies needed to run the site and to see which pages are used.

## How we use it

To publish and correct listings, to confirm that someone claiming a listing runs that hospice, to answer your questions, and to send the updates you asked for. We do not sell your personal information, and we do not pass your details to any hospice unless you are that hospice claiming its listing.

## Text messages and your mobile number

If you give us your mobile number and agree to be contacted, we may text you about your listing claim. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

**No mobile information is shared with third parties or affiliates for marketing or promotional purposes.** Text messaging originator opt-in data and consent are not shared with any third parties. The only sharing that happens is with the messaging provider that delivers the message on our behalf, and only so that it can be delivered.

## Who else sees your information

Service providers that run parts of this site, and only for that purpose: our messaging provider, our email delivery provider, the AI service behind Grace, and our hosting and security providers.

We may also disclose information where the law requires it, or to protect the safety of a person or the integrity of the directory.

## Your choices

Reply STOP to any text to stop texts. Use the unsubscribe link in any email to stop emails. To see, correct, or delete the information we hold about you, or to have a listing removed, contact us and tell us which listing or number you mean.

## Children

This directory is written for adults. We do not knowingly collect information from children under 13.

## Changes

If this policy changes materially we will update the date at the top of this page.

## Contact us

Haygood Ideas, Inc., Florida, United States. Email [hello@topratedcities.com](mailto:hello@topratedcities.com).